Return Process
STEP 1: Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging;
STEP 2: You need to add your FULL NAME and ORDER NUMBER;
STEP 3: Send it to:
BEFORE TRAVEL
60/8 Crewe Place
Rosebery, 2018
NSW Australia
Rosebery, 2018
NSW Australia
(Kindly note: We don't work with shipping label. The product must be sent to our Headquarter in Australia)
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.
REFUNDS
Once we receive and inspect your returned item, we will notify you about the status of your refund. If the return is approved, you will be automatically refunded to your original payment method. Please keep in mind that it may take 3-5 days for your bank or credit card company to process the refund.